Booking deposit
Cancelations or missed appointments. Due to an increase of last-minute cancelations and some customers not turning up to bookings, we have been forced to implement a cancelation charge for last minute cancelations or no shows.
This may not be required for regular or repeat customers. Do not assume this as we will confirm if this is the case.
Please ensure that if you wish to cancel your booking, you give us plenty of notice.
We do appreciate that unforeseen circumstances do happen, but please consider our loss of business as your slot could have gone to someone else.
Booking deposit is non-refundable.
We require a booking deposit of £25 (This is deducted from your final invoice)
By supplying your card details, you agree that in the event of a cancelation without 48 hours’ notice (2 working days) or a no show to your booking, that this deposit is non-refundable.
For genuine Cancelations prior to this period. Your booking deposit will be held on account to be used on another visit.
No refunds of this deposit are possible, only a credit to the customer’s vehicle account.
Bookings are not confirmed unless the deposit is paid.
You will receive a confirmation of the payment and a message to confirm your booking once paid.
